Spencer Becks Estate Agents
SPENCER BECKS ESTATE AGENTS, based in Sao Martinho do Porto on the Silver Coast of Portugal, was founded out of a desire to provide an exceptional level of customer service and care to our buyers and sellers. Our founder Valerie has been selling properties for more than 20 years and her strength is very much in her ability to match the right property to the right person and to provide a high level of care during the process and also after completion.
Our team will help you in any way possible to ensure your property sale or purchase goes smoothly. We have contacts with local builders, project managers, lawyers, accountants and other tradespeople and professionals who will answer questions and help you settle into your new home and country.
Horário de funcionamento
- Segunda-feira: 9:30-17:30
- Terça-feira: 9:30-17:30
- Quarta-feira: 9:30-17:30
- Quinta-feira: 9:30-17:30
- Sexta-feira: 9:30-17:30
Fotos de Spencer Becks Estate Agents
O nosso comentário de ImmoNetwork sobre Spencer Becks Estate Agents:
Um parceiro imobiliário dedicado na Costa de Prata
A Spencer Becks Estate Agents consolidou-se como uma referência no mercado imobiliário português, com especial destaque para a região da Costa de Prata. Desde 2012, a equipa tem vindo a construir uma reputação sólida baseada num serviço personalizado e numa proximidade que vai além da simples transação comercial. O núcleo do negócio assenta na dedicação individual a cada cliente, reconhecendo que a procura de uma nova casa ou a venda de uma propriedade são processos únicos e, muitas vezes, emocionantes, exigindo um acompanhamento atento e especializado.
Excelência em serviço personalizado e acompanhamento
O que distingue a Spencer Becks é o seu compromisso com um atendimento "cinco estrelas" e o forte vínculo humano estabelecido com os seus clientes. As avaliações reflectem consistentemente uma equipa que ouve atenta-mente, responde com rapidez e se dispõe a ajudar em todas as fases, desde a primeira consulta até após a assinatura do contrato. Muitos clientes destacam o facto de a agência se tornar uma rede de suporte pós-venda, mantendo-se disponível para esclarecer dúvidas e integrar o cliente na nova vida em Portugal. Este nível de conforto e suporte é frequentemente referido como essencial para compradores internacionais ou aqueles que se deslocam para a região.
- Atendimento altamente personalizado e escuta ativa das necessidades específicas.
- Pós-venda ativo, oferecendo ajuda com instalações, burocracia e integração na comunidade.
- Equipa próxima que estabelece relações de amizade e confiança duradouras com os clientes.
Expertise técnica e transparência no processo
A agência é elogiada pela sua profunda conhecimento do mercado local e da legislação portuguesa, um aspeto crucial para reduzir a ansiedade associada a compras no estrangeiro. A equipa, liderada pela proprietária Valerie e composta por profissionais como Ray, Debra, Iumie e Jacqui, destaca-se pela sua integridade e transparência. Os clientes valorizam a honestidade nas avaliações e a recusa em utilizar técnicas de venda agressivas, preferindo apresentar apenas as propriedades que realmente se adequam ao perfil do comprador. Esta abordagem garante que o tempo de ambos é bem utilizado e que as decisões são tomadas com total clareza e segurança.
Comercialização eficaz e visibilidade
Para vendedores, a Spencer Becks oferece uma estratégia de marketing robusta e eficaz. A agência utiliza uma combinação de fotogeografia profissional, descrições atrativas que realham o potencial do imóvel e uma forte presença em portais de destaque internacionais, como A Place in the Sun, Idealista e Zoopla. Esta visibilidade traduz-se frequentemente em resultados rápidos, com vários relatos de vendas concluídas em poucos meses ou mesmo semanas, muitas vezes no preço pedido, contrastando positivamente com experiências anteriores noutras entidades.
- Fotografia profissional e descrições detalhadas que destacam os pontos fortes da propriedade.
- Publicação estratégica em portais imobiliários de grande visibilidade nacional e internacional.
- Rapidez na comercialização e feedback honesto e regular após cada visita.
Spencer Becks Estate Agents: Opiniões
As avaliações são da responsabilidade dos seus autores. Não verificamos se quem as escreve foi cliente.
Avaliações no Google
4,6 em 5 com base em 41 avaliações
Experiência fantástica: Amazing staff and owners .
Ana, thank you so much for your review - it is greatly appreciated.
Experiência fantástica: Outstanding experience with Spencer Becks agents, Valerie and Frank. They exceeded our expectations with their professionalism, reliability and market expertise. They provided valuable insights of their knowledge and trustworthiness shone through. I highly recommend Spencer Becks for anyone buying or selling property.
Experiência fantástica: Very professional and friendly people. Well connected and good knowledge of the market. Also good at following up after the sale went through. I am a very happy customer!
Thank you so much for your review, Ole! All the best for your future adventures
Experiência fantástica: Debra and Ray made selling our house in Portugal an incredibly smooth and stress-free experience. From the initial onboarding, photos and marketing, to viewings, contract support, removal of unwanted items and final utility readings – they handled everything with professionalism and a personal touch. We’re so grateful for their support throughout the entire process. Highly recommend!
Thank you you Minesh for your kinds words!
Experiência fantástica: Valerie and Iumie guided us through the maze of selling property in Portugal. Painless and stress free. A presentation that showed the house to it's full potential. What a pleasure to work with them and to eventually meet at the final document signing. I would recommend Spencer Becks to anyone who asks.
David, thank you very much for your review. It is greatly appreciated by us all. It was lovely meeting you after all the video and phone calls.
Experiência fantástica: We received a first class service experience from the team at Spencer-Becks (Valerie and Iumie) We were leaving behind a truly beautiful house in the Baixa Alentejo and had an extensive list of requirements and questions for buying our next property. It was so refreshing to engage with an agency where they actually listened to what we were looking for and when they responded to our questions it was always done promptly, comprehensively and with integrity. This was a huge plus for us. If you have had any experience with the big agencies (you know who I mean) you already understand how frustrating it can be to get responses to simple but important questions. There were no pressure sales techniques or pushing of inappropriate properties by Spencer-Becks. They were totally professional throughout the whole buying process. The great news is that with their help we have found another (even more) beautiful house. Some other nice touches were SB helping us to find a local company to check out the operation of the air source heat pump, as well as expending lots of energy in smoothing the journey with the sellers to final completion. After our first viewing Iumie kindly went out of her way to guide us back onto the toll motorway. We recommend Spencer-Becks without hesitation Muito Obrigado
Thank you Russell :)
Experiência fantástica: Ray and Debra, the husband-and-wife team from Spencer Becks Real Estate agency in São Martinho do Porto, Portugal, were truly outstanding in helping us with our property search and eventual purchase in Salir do Porto. Ray and Debra's in-depth knowledge of the local real estate market was invaluable in helping us find the perfect property. They took the time to understand our needs and preferences, and showed us properties that met our specific requirements. They were patient, professional, and always available to answer our questions. What really stood out to us was their exceptional communication skills. Despite the obvious language barriers of buying a home in a country in which you do not reside nor speak the language or know the laws, the team was able to effectively convey all the necessary information to us in a clear and concise manner. I also want to mention Valerie, the agency’s owner, and Lumie, the agency's assistant, who were instrumental in keeping everything running smoothly. Valerie’s extensive knowledge of the area and the process came in a handy when we had trouble receiving an international funds transfer. Valerie kept everyone calm and focused and eventually helped us to sort the issue out. Meanwhile, Lumie kept everything moving behind the scenes, ensuring that all the paperwork was completed promptly and efficiently. She was always available to answer our questions and address any concerns we had, which made the entire process much smoother. Overall, we had an amazing experience working with the Spencer Becks Real Estate agency team. Their professionalism, expertise, and attention to detail were top-notch. We highly recommend them to anyone looking for reliable and knowledgeable real estate agents in the area. I wouldn’t trust the process to anyone else or even try to do this without them..
Liz & Rob, thank you so much for your fabulous review and a special thank you for including the whole team in your review. And thank you back for remaining calm, being always polite and courteous even though all our patience was stretched while dealing with some bureaucracy. We will hopefully meet for a coffee soon and a welcome to your new home.
Experiência fantástica: We purchased a house through Spencer Becks and dealt with Debra and Ray. They were very reassuring considering we are buyers from another country as the the initial contact was a virtual viewing. The virtual viewing was very professional and they presented the property very well. All of our questions and concerns were answered and if they didn’t have the answer, they would get back to us as soon as possible with a response. They kept us informed every step of the way until the purchase and after the buying process, they are still on hand to give us helpful advice on settling in Portugal. We would highly recommend Spencer Becks as being a very transparent and professional estate agent. We are very happy and no regrets!!!
Sally, thank you so much for this review, it is very much appreciated by Debra and Ray and our whole team.
Experiência fantástica: A very positive experience dealing with the Spencer Becks Team when deciding to use their services to sell our house. From initial contact and valuation with Valerie, ongoing advice and guidance on the selling process by Iumie, to Ray & Debra who handled our viewings in a professional and friendly manner. We would have no hesitation in recommending their services to others. With very many thanks to you all!
Thank you so much Pauline for your lovely review. It was a pleasure helping you with your onward plans. I will pass on your thanks to the team. Hope to see you soon and hope Milly is settling into her new routine.
Experiência fantástica: The team at Spencer Becks is amazing. I can't get over how smooth the process of finding and buying our house was. Communication was excellent throughout. We always got a quick reply to any questions or concerns we had. We're in the perfect house for us, in the perfect place for us, and we couldn't be happier. We definitely recommend Spencer Becks.
Hello Melissa - thank you so much for you glowing review. You have both been a total pleasure to deal with and we are all really pleased that you love your new home so much. See you soon no doubt.
Experiência fantástica: My wife Sheila and I cannot praise this agency and its staff enough. They gave us absolutely excellent (and a very personalised) service from start to finish, and went far beyond what you might expect of even a top agency. Ray and Debra Lehky helped us find our perfect retirement home in Cela - putting in hours of work to do so - and Valerie Spencer Becks then joined them to help us secure it and overcome whatever obstacles presented themselves. If you are looking for an agency that you can trust absolutely to give you the right advice and guide you in the right direction in finding and securing your perfect home in Portugal , then look no further - we would highly recommend Spencer Becks.
Thank you Nigel and Sheila for your fabulous review. It is very much appreciated. We are so pleased you placed your trust in us and our team and that the house is all you wanted it to be. See you both in the New Year.
Experiência fantástica: Spencer Becks did a fantastic job in finding our dream home, specifically Ray and Debra. They worked tirelessly to find a house for us. The personal touch was amazing, to the extent that they knew which houses we would be interested in and those that we wouldn’t. They are a great team, headed up by Valerie and I would not hesitate to recommend them to other house hunters. They had a genuine interest in what we were looking forand were in constant contact with us. Ray’s house commentaries are legendary Thanks again
Ray and Debra are indeed very tenacious and I am very happy to hear how pleased you were with the team effort from us.
Ray's house commentaries are indeed legendary and often have me in hysterics because I get to see the bits that get cut out. :)
Experiência fantástica: We met Valerie Spencer in September 2021 and we had a long discussion about our needs and wants for a house in the Nazare district. We then returned in March 2022 with the serious desire to buy a house. Valerie had Debra and Ray show us round several properties! They knew exactly what we had in mind thanks to Valerie and were able to come up with a new build with a good builder. We returned to our home in the US and received continuous updates and videos on the house. It is now complete and we will be viewing it this week. Spencer Becks has people who know the area and are good fun to be with!! I really recommend them and you will be in good hands, not just with the house but with all the knowledge and information that they help with!!
Thank you so much Marissa for your glowing review. We have all totally enjoyed working with you and seeing your new home come together brick by brick. It really is a stunning new build.
We can't wait to see it fully finished and look forward to the new home party. See you both soon. xx
Experiência fantástica: For a bespoke service, with knowledgeable and dependable agents, look no further than Valerie and her team. One of our more anxious moments was deciding where to settle and then where to buy our life home. With so much choice on offer currently, it was refreshing when our interview with Val enabled her to define a selection of properties, that when presented to us, had us making up our minds instantly. Val and her team made this an experience that has mimicked our excitement for our new home and one that was most enjoyable.
Thank you very much for your review Andy, it is really appreciated. We were so excited to find you this home as it seemed to fit perfectly with what you were looking for and we know you are really thrilled and looking forward to starting your new life in Portugal. We are of course also looking forward to meeting your four legged family. :)
Experiência fantástica: Valerie and her wonderful team (in particular Ray and Deb, and Iumie) not only helped us find our dream home, but they added such a level of comfort and clarity to this previously confused journey to emigration! And this was done without us leaving Canada!! Valerie steered us to the perfect property, understanding what would make us happy, and within our budget. The process was "stick-handled" by Valerie, helping to smooth what can sometimes be a bumpy road to property ownership! A lengthy and detailed remote walk-through was perfect to give us the confidence that we were right to buy this lovely property. We trust Valerie absolutely, and that is a very nice feeling when you are buying a property across an ocean, in a country you have never seen! I recommend Spencer Becks whole-heartedly!! Thank you again Valerie!!
Experiência fantástica: Cannot recommend Spencer Becks highly enough ! Ray and Debra personally helped us with our house search on the Silver Coast. They listened to our rather specific needs and wants and tirelessly explored properties that potentially fitted our needs. More than this though they were a huge emotional support with our relocation from the UK to Portugal. In the end we chose a house which was not in their catchment area but thoroughly recommend their services to anyone looking for property in the Silver Coast Region
Debbie, thank you so much for this wonderful review of our services and especially those of Ray and Debra. It is always great to know how pleased people are with what we do. It is particularly pleasing to get this type of review from clients who eventually bought away from our area but felt so well treated they still took the time to leave a review. If you are in Sao Martinho, pop your heads into the office and say hello.
Experiência fantástica: Brian and Sue are were a tremendous help in finding our new home here in Portugal. We had some very specific wants and they steered us to many property that fit the bill. They then helped guide us through the intricacies of home buying here. Throughout the process they were cheerful and available to answer all our questions. I would use them again if I ever had the need and definitely recommend them to anyone wanting to purchase a home here in Portugal.
Thank you for your review and I am thrilled to read that Brian and Sue once again, did such a sterling job of finding you your lovely new home. We are always here if you need any assistance.
Experiência fantástica: Brian and Sue, along with the whole team from Spencer Becks, were essential in helping us buy our property in Portugal. As expats, we were unfamiliar with the rules, customs, and pitfalls potentially associated with purchasing a property in Portugal. Spencer Becks helped us understand the process, raise red flags, and share their insights from years of Portuguese real estate experience. The greatest resource for us was peace of mind and Spencer Becks provided that for us. After our first property fell through, Brian and the folks at Spencer Becks reassured us that we would find the place that was right for us, at the right price, and in the right location. All of that was true and we are looking forward to spending many happy years in our new home. Thanks Brian, Sue and all the folks at Spencer Becks for helping to make our dreams come true!
Chris and Jean, thank you from the whole team at Spencer Becks for your glowing review. You will indeed have many happy years enjoying your new home and exploring Portugal. We all enjoyed working with you and wish you much happiness for the future.
Experiência fantástica: Superb service from this company! Brian & Sue Warnock were amazing at finding us the type of properties we were looking for and Valerie and all of her team are exceptional. We cancelled all other agents as their honesty and hard work with us was second to none. They found us our forever home and I can’t recommend them highly enough!
Thank you so much for your glowing review Paula, it is much appreciated by the whole team. I am very pleased to hear how hard Brian and Sue worked to find you the right properties. Very happy that yourself, John and the furries are settling so well into your beautiful new home.
Experiência fantástica: I cannot recommend the Spencer Becks agency highly enough - and I have had experience of them both as a purchaser and a vendor. They are all thoroughly pleasant people to deal with and they go that bit further to help make what can be a stressful time a little easier for everyone. Thank you team!
Thank you for your lovely review Tracey, it is very very much appreciated. Hope you are settling into your new home well, you are missed in Portugal.
Experiência fantástica: I put my house on the market initially with 2 agents in Caldas da Rainha. The response from the agents was good with appointments kept on time and OK photos...then nothing, little or no feedback. I contacted Valerie who came out made a realistic evaluation and took photos superior to the other agents. She also described the house in a way that showed off the flexibility of the layout therefore appealing to all types of buyers. What I believe is the strength of Spencer Becks is that they listen and are excellent at matching prospective buyers with exactly the right property.....and always give an honest feedback to the seller following any viewing. So no time wasted for seller and buyer. I sold my house 2 months later at full asking price... Yes I would fully recommend Spencer Becks.
Thank you very much for your glowing reviews Brian - it is very much appreciated. :)
Experiência negativa: Started extremely well and positive however I've not been able to gain a response to my emails, phone calls or sms in the past three or four months. No idea if they are still advertising my property or in business
Experiência fantástica: Excellent communications
Hello Lorraine. Thank you very much for your review, it is very much appreciated and we are really pleased to hear that you are so happy with our service.
Experiência fantástica: We were initially looking at properties inland but came across the stunning property we have bought through the professional help of Val and her staff. We first came over to Portugal for a viewing and were looked after by Ron who was very professional and had a wealth of knowledge about the area which he gladly shown us on virtually a full day out!! topped off with lunch in the village we were moving to :) and an invite to the local bowling alley in the evening where we met lots of other people who had moved to the area. (Had a great night too!!) We returned again with our children for a second visit where we met Valerie, who spent time and had breakfast with us. Valerie also shared her knowledge and experiences she had come across whilst in Portugal. All of which were very encouraging for us to make the move. As we have children of school age it was a massive decision for us to move to this wonderful part of the world. We have also found Valerie to be totally supportive throughout the whole process. Our moving idea started in February 2020 and with all the covid situation, it is still active into August 2020. Val has been totally supportive throughout even if you have a 'daft' question, Val is there to give you an answer or she will know somebody who knows the answer. We couldn't of asked to meet a greater team of people to help us find the home we wanted. We totally encourage anybody who wants to find property to use Spencer Becks!!!
Marc and Lisa, thank you so much for your wonderful review. I know you are going to make a huge success of your guesthouse and are going to totally enjoy your new lives in Portugal. And just down the road from me so I will be over for tea and Pastel de nata on the patio. :)
Experiência fantástica: Great service and a friendly team. Valerie provided us with so much help when we were house hunting and went to a lot of effort to make it a relatively smooth process. There's so much to know about the way real estate works in your non-native country that it's reassuring to have someone provide sound advice and guide you through the process. Highly recommend.
Thank you so much for your review Karen, it is greatly appreciated. It is lovely to see you both settling so well into your adopted country.
Experiência fantástica: We are so lucky that we found Valerie and Ron of Spencer Becks Real Estate. Ron made buying our house an enjoyable and easy experience. They listened to our needs. Quick to respond and will do anything to help, we highly recommend them! Thank you all. Ettienne and Nelia.
Experiência fantástica: Valarie is a committed person honest with valuations and works hard for her clients.
Your review is really appreciated Martin. Thank you so much.
Experiência fantástica: We have sold several houses. The service we received from Val & Ron was the best ever. The house was sold amazingly fast. Val kept in constant contact throughout the process, she even managed to arrange the sale of furniture we no longer required.. Truly 5 star service.. Martin & July
Thank you so much Martin. Your review is very much appreciated and it was a total pleasure dealing with you and July (ha ha) and of course the beautiful Skye.
Experiência fantástica: We purchased our house in central Portugal with SpencerBecks. The service was first rate. Nothing was too much trouble. Jacqui was brilliant, helping us all the way through the purchasing process and helping us settle in to the area. Helping us with residency, setting up electricity and water billing. Even now, over one year later Jacqui, Elizabeth and Valerie are still there for us when we need help and advice. More than a client, we are now firm friends. I couldn't recommend them highly enough....fantastic service. Many thanks to you all, in making our retitement dream come true.
It was an absolute pleasure Ty and so pleased to see you, Jo and the furries settling into your new life so well. Thank you.
Experiência fantástica: I used Spencer Becks to purchase my house in Alvaiázere. I can honestly say they have been wonderful, everything went exactly to plan and Jacqui McGrane was and continues to be fantastic. Even now after the purchase is complete I have a support network through the Spencer Becks team. Thank you for such a positive experience.
Thank you so much Jo, we really enjoyed finding you your home and we feel we made good friends in the process and of course found a home for the wonderful Bertie.
Experiência negativa: No one actually came to view my property in the Algarve. I supplied photos and needed to email to alter the description on the site. Asked to reduce the price and remove the description of patio doors in October. By end of January this still hadn't been done. Emailed asking for property to be taken off the site but no response. Finally contacted another membe of staff to ask for this to be done. No 0 feedback available unfortunately.
Annie, I am sorry you felt it necessary to leave this review. The alterations were made as requested. I realize you are frustrated that after being on the market for quite some time with other agents and ourselves for only a short time your one bedroom apartment has not sold. I had taken some considerable time to discuss this with you. You advised us on October 21 (via personal messenger), that you were going to take the property off the market in January and the property was removed from the market as requested in January. We do wish you well with selling the apartment.
Experiência fantástica: Spencer Becks gave us a very honest appraisal when we decided to place our holiday home on the market. The advice we received from Val proved to be invaluable and we would thoroughly recommend her services to anyone looking to purchase in the future.
Thank you Phillip for your review, it is very much appreciated and we are pleased you were happy with our service.
Experiência fantástica: Cannot recommend these people highly enough. They go out of their way to help you. Brilliant service.
Thank you Ray for your review, it is very much appreciated.
Experiência fantástica: I can highly recommend Spencer Becks Estate Agents, I had my property for sale with 4 other agents for well over a year and only had 2 viewings in that time, as soon as I put my property with Valerie´s agency I had viewings immediately and my property was sold within a few months!
Thank you for your review Gee, we were pleased to help you all move on and very happy to see you all enjoying your new life.
Experiência fantástica: If you want to buy a property in Portugal, whether it’s a holiday home, permanent residence or a dream project, you need to use Spencer Becks. Val and her team have a wealth of knowledge and experience that will ensure your property purchase is simple and stress free. I have never experienced such a level of professionalism accompanied by genuine care and consideration. My Portugal dream would never have been possible without Spencer Becks. I can not recommend them highly enough.
Well thank you Claire, that is a lovely review. We had a lot of fun helping you find your dream home and can't wait to see all the changes. Looking forward to the first BBQ.
Experiência fantástica: I was very pleased with the service that we received from Spencer Becks. Nothing was too much trouble and they went the extra mile to make sure that everything was done correctly. One always hears horror stories about Estate Agents but you can rest assured that this wont happen with Spencer Becks.
Thank you so much Jacqui, your review and kind words are very much appreciated.
Experiência fantástica: We had dealings with Valerie before she made the move to open her own business and luckily she took us with her! It took us a while to find the right property, but with Valerie's help (and never ending patience!) we found it! We have always found Valerie very helpful, and so it continues long after we bought the house and made the move in July 2019. More than happy to recommend Spencer Becks to anyone looking to buy here in Portugal!
I knew we would get their in the end and your new home is just lovely and it is great to see you both happy with your choice. And you have a new four legged friend to help you settle in. :)
Experiência fantástica: We have always found Spencer Becks to be extremely friendly , very professional , and nothing is too much trouble for them. After looking at numerous houses they found us just the right one. The after sales service is also second to none. We would definitely recommend them.
Thank you so much Sheila, it did take a bit of finding but we got there in the end didn't we. You were both lovely to deal with and we enjoyed sharing your house hunting experience with you.
Experiência fantástica: I have to say that Spencer Becks have been absolutely fantastic, I had my property on with another site (mention no names] who I may add are suppose to be such a famous Group, they did nothing whatsoever did not pass emails on etc, then I changed and went with spencerbecks who have been so helpful, always there at the drop of a hat, always answered emails and phone calls straight away, even tho they are very busy they always had time to chat and help with problems even ones that were nothing to do with sales, so helpful the after care is brilliant too, would definitely recommend them to anyone looking to buy or sell with them, thank you and the lovely staff for all your help,
Wow thank you Joni, a great review. Our goal was to get your house sold as know you needed to move on and we were over the moon that we accomplished this before the end of the year.
Experiência negativa: This is a copy of the email I have just sent to Spencer Becks. I have had to give them a score of 1 simply because it isn't possible to score 0. The service is non existent but the fee would have been in excess of 20,000€. Completely unreliable. Is it any wonder estate agents have the reputation they have. "I messaged you 4 days ago and, sadly, no one in your business has had the courtesy to call me or leave a message. We placed the property with you earlier this year and at the time you made promises to get your colleague who deals with our area to call. No one came. You promised to arrange for a sign to be put up. We haven't had a sign. You promised that you would get a lawyer in Obidos to contact us. No one contacted us. In the 5 months since you agreed to sell our property you have not contacted us on any occasion to give an update or to make any recommendations.. You have failed at a very basic level to offer any sort of service. Can you please remove the property from your site with immediate effect".
We have taken a few days to reply to this as knee jerk reactions are never a good response. Thank you for your comments and yes, contrary to our normal exemplary service we did drop the ball when dealing with your property and for that we apologize. We, to a degree, became victims of our own success and were selling so much in other areas that your property did fall between the cracks somewhat and we hold our hands up to that. We have taken steps to ensure this does not happen again by taking on additional people to cope with the influx of buyers for the Silver Coast. Again, we apologize and wish you good success for the future
Experiência negativa: Really rude people.
I have thoroughly checked our records and we have had no contact with Ana Almeida at all. I note however that she has a connection with our competition who clearly feels threatened by our excellent reputation. I will take it as a compliment that our excellent reputation has caused them concern.
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